COFFEE FIRST LIMITED HAS A 24 HOUR CUSTOMER CONTACT CENTRE, DO OUR COMPETITORS?
All Our Jura & Gaggia Domestic Machines Have A Two Year Warranty & Are U.K. Supplied.
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Delivery We will endeavour to arrange a convenient delivery time for you but specific delivery times cannot be agreed at the time you place your order. For Orders over 2 kg and up to 26 kg ( One Box ) we have a NEXT DAY DELIVERY which costs £12.99; Next Day is only achievable if the order is placed by 12.00 noon the previous working day. Orders for less tha 2 kg will be sent via the Royal Mail and will be despatched on a First class basis. This cost will be highlighted when you place your order. Non-standard and special deliveries may incur additional charges, these will include re-deliveries, deliveries to offshore islands, deliveries requiring additional crew. Unless we have stated otherwise in writing, delivery dates are not guaranteed, although we shall make every reasonable effort to deliver the goods by any quoted delivery date. |
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Cancellation Where Goods are made to your specifications, you may cancel an order at any time before dispatch. On cancellation, 25% of the price of the relevant item remains payable. you choose to cancel after you have received any Goods, you are obliged not to use the Goods, to return them to us in the same condition as they arrived, and take reasonable care to ensure that the Goods are received by us and not damaged in transit.
If you choose to cancel after you have received any Goods, you will still have to pay any delivery charge, and any delivery charge already paid shall not be refundable. If we arrange the return of the Goods, we may charge you the postage costs. #Returns may be sent to: Pricing
If an item has been mistakenly priced we will give you the customer the option to complete your order by paying the correct price OR if you wish not to continue with your order we will refund your initial payment. This applies only to items who's prices have been entered in error. |